"The email went to spam" is one of the most common support questions. The fix is usually outside the application.
- Send through SMTP from a real mail provider, not PHP's
mail()function. - Use a from address on your own domain.
- Add an SPF record listing your mail provider, and enable DKIM signing.
- Add a DMARC record once SPF and DKIM pass.
Then send a test from the admin panel and check the message headers: you want "pass" for SPF and DKIM.
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